User Guide

· Payment Method

Cash on delivery
Credit payment is also possible. Please tell the driver either cash or credit.
The cash on delivery commission is 315 yen nationwide.

· Shipping Method· Shipping Fee

Delivery company
Yamato Transport., LTD.

Delivery charge
A table of shipping fee by region is entered.

Time from order to delivery
About 3 days to 1 week or so

Specify delivery time
You can choose from the following time zones.

Morning 12:00 – 14:00 14:00 – 16:00 16:00 – 18:00
18:00 – 20:00 18:00 – 21:00 19:00 – 21:00

Depending on the weather and traffic conditions, we may not be able to deliver the item at your desired time

Returns / Exchange / Cancellation
We can not accept cancellation, exchange after shipment of goods.
In the unlikely case of damage or stain, please contact us within 7 days after the arrival. We will exchange it to new one and the shipping fee in that case will be responsible by us.